At Mualimi, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data as a user of our tutoring platform, whether you are a student or a tutor. By using the Mualimi app, you consent to the practices described in this policy. Please take a moment to familiarize yourself with the details outlined below.
Information We Collect
a. Information You Provide: When you sign up as a student or tutor on Mualimi, we collect information such as your name, email address, phone number, educational type, and other details relevant to your user profile.
b. Payment Information: We collect payment information when you make transactions on our platform, such as credit card details. Please note that we do not store your payment information; it is securely handled by our payment gateway.
c. Session Data: Information related to your tutoring sessions, including session schedules, location, and communication history between students and tutors.
How We Use Your Information
a. User Profiles: We use the information you provide to create and maintain your user profile. This information helps us match students with suitable tutors and vice versa.
b. Session Management: We use session data to facilitate the scheduling and management of tutoring sessions.
c. Communications: We may use your contact information to send you important updates and notifications related to your account and tutoring sessions.
d. Improving Services: We may use aggregated, non-personal data to analyze user behavior and preferences to enhance our platform's performance and user experience.
Sharing Your Information
a. Tutors and Students: To enable tutoring sessions, we share relevant information with the student and tutor involved in the session, such as names, contact details, and session details.
b. Service Providers: We may share your information with third-party service providers who assist us with services like payment processing and background checks. These providers are contractually obligated to protect your information.
c. Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to legal requests or court orders.
Your Privacy Choices
a. Editing Profile: You can review and edit your user profile information at any time through the Mualimi app.
b. Communication Preferences: You have the option to manage your communication preferences, including email notifications.
Security Measures
We take data security seriously and implement robust measures to protect your information from unauthorized access, disclosure, or alteration. These measures include encryption, secure payment processing, and routine security assessments.
Children's Privacy
Mualimi is designed for users who are 12 years of age and older for girls and 8 years of age and older for men. We do not intentionally collect or retain information from individuals below these specified age limits.
Changes to this Privacy Policy
Mualimi reserves the right to update or modify this Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of any substantial changes through the app or by email.
Contact Us
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at +966 502 200 202 or email us at salman@mualimi.app
By using Mualimi, you acknowledge and consent to the terms of this Privacy Policy. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal information. Thank you for being a part of Mualimi's mission to revolutionize education.